Frequently Asked Questions

Where are you located?

Big Red Barn Self Storage I
1328 W Stan Schlueter Loop
Killeen, TX 76549

Big Red Barn Self Storage II
2206 Windfield Drive
Killeen, TX 76549

Big Red Barn Self Storage III
6503 W Adams
Temple, TX 76502

Big Red Barn Self Storage IV
11354 FM 439
Belton, TX 76513

Big Red Barn Self Storage V
165 CR 313 E
Jarrell, TX 76537

Big Red Barn Self Storage VI
4340 W FM 93
Temple, TX 76502

Big Red Barn Self Storage VII
2479 N FM 116
Copperas Cove, TX 76522

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website or call our manager for assistance.

Is insurance required to store items in a storage space?

Yes, insurance is required.

What are the office hours?

Monday through Saturday from 8:00 am to 6:00 pm

What are the access hours?

Always 24-hour access.

When can I move in?

Once you complete your rental of your storage space, you can move in anytime 24 hours/day.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

Do you have handcarts and dollies available at your facility?

Yes. If available, you are welcome to use our complimentary carts to move in.

How do I pay my storage bill?

You can pay in person, over the phone, mail a check or money order, use our drop box for checks or money orders after hours, or make a payment through our website. You may also sign up to have payments automatically deducted from your credit/debit card monthly. At some locations, a kiosk is available for payments 24 hours/day.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express and Discover.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID. This must be presented at the time of the lease. Online rentals will require a picture of the ID to be emailed to the facility prior to move in.

How much notice needs to be given before I move out?

All contracts are month-to-month. However, we do require a 10-day notice before you move out.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you access to your unit 24 hours/day.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.